I am worried about someone

The person I am worried about is behaving in a way which may be a risk to themselves or someone else. What should I do?

If there is an immediate danger call 999 now.

If the person has had previous contact with mental health services in Leeds - do you have a crisis plan with contact details? If you are unable to find the plan, you can call Leeds and York Partnership Foundation Trust's (LYPFT) Single Point of Access (SPA) on 0300 300 1485. If you are deaf or hard of hearing, you can text 07983 323867. The SPA Team provides an access point for referrals by health care professionals to specialist mental health services in Leeds. They are available 24 hours a day, seven days a week.

It's helpful if the person you are calling about knows you are calling and, if possible, would be willing to speak themselves.

If the person has not had any previous contact with mental health services in Leeds: call 111. A trained adviser will ask you a series of questions about the person you are worried about and immediately direct you to the best service to support their needs.

The person I am worried about is not behaving in a way which may be a risk (to themselves or someone else) but I am still very concerned about them. What can I do?

Do you want to talk to them about your worries but need some help?

If the person has had previous contact with mental health services in Leeds: ask them if they have a current care plan. The plan will have contact details for the person's support worker who they can call to discuss and log any concerns.

If the person has not had any previous contact with mental health services in Leeds: the person you are worried about should speak to their GP. There's more information about when someone should go to their GP and help with how to prepare for an appointment here.

You can speak to their GP and log your concerns, but the GP will not be able to discuss any personal details about their health or care with you.

How to find emotional support in Leeds

I need help now can help you find a range of telephone support if you or the person you are worried about needs someone to talk to as well as places you can go in an emotional crisis, including:

Connect is a telephone helpline for people living in Leeds. The service provides emotional support and information for people in distress. Trained volunteers provide compassionate, non-judgemental support and can give information about other services, if needed. You can also talk to Connect through instant chat.

Open 6pm-2am every night of the year.

Tel 0808 800 1212 (freephone)

The Samaritans on 116 123 (freephone) is open 24 hours a day.

Dial House is an out-of-hours Leeds service for people in times of crisis where visitors can relax and have an hour of one-to-one support from the team of crisis support workers. Visitors who are attending for the first time, can just turn up from 6pm. If you have been before you will need to ring 0113 2609328 or text 07922 249452 from 6pm on the night you want to request a visit (it's best to ring before 7.30pm if possible).

Open Monday, Wednesday, Friday, Saturday and Sunday - 6pm-2am.

12 Chapel Street, Halton, Leeds, LS15 7RW

Well-Bean Hope in a Crisis Café is open to people in Leeds who are experiencing a crisis. The cafe can offer emotional one-to-one support for up to one hour, support in a safe social space as well as practical help. You can self-refer to this service - visitors should ring or text first on 07760 173476 each time they would like to go to the cafe.

Open on Saturday, Sunday, Monday and Bank Holiday evenings 6pm-12am.

Lincoln Green Community Centre, 29 Cromwell Mount, LS9 7JB

Open on Tuesday and Wednesday evenings 6pm-12am.

Touchstone House, 2-4 Middleton Crescent, Beeston, LS11 6JU

How are you feeling? Do you need emotional support?

Carers Leeds is the organisation that supports unpaid carers in Leeds. Are you helping a friend or family member due to their illness, disability, mental health issue or a substance misuse problem?

Yes? Then you are one of 72,000 unpaid carers in Leeds. And Carers Leeds is here to support you.

Call Connect helpline on 0808 800 1212 (free phone) 6pm-2am every night. Trained volunteers and workers based in Leeds can provide compassionate, non-judgemental support and can give information about other services, if needed.

The Samaritans helpline can listen to you - call 116 123 (freephone). Open 24 hours.

You can find more information about the range of telephone support available and places you can go in an emotional crisis in I need help now.

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