Dial House, Connect Helpline and Well-Bean Hope in a Crisis Cafe

Dial House

Dial House, is an out-of-hours service in Leeds for people in crisis run by Leeds Survivor-Led Crisis Service

Visitors can access Dial House when they are finding it hard to cope, relax in a homely environment and have an hour of one-to-one support from the team of Crisis Support Workers. Dial House can support people who are going through a 'life crisis' such as the break down of a relationship or money or housing issues and people who are experiencing problems with their mental health.

Visitors who are attending for the first visit, can just turn up from 6pm. If they have been before they will need to ring 0113 2609328 or text 07922 249452 from 6pm on the night they want to request a visit (it's best to ring before 7.30pm if possible). Dial House has a family room, so parents can bring children with them. Taxis to and from the service are provided.

Open Monday, Wednesday, Friday, Saturday and Sunday - 6pm-2am.

12 Chapel Street, Halton, Leeds, LS15 7RW


Dial House@Touchstone

Dial House@Touchstone is an out-of-hours crisis service in Leeds for people from Black and Minority Ethnic (BME) groups. Dial House@Touchstone is a confidential service and all staff are from BME groups. Refugees and asylum seekers are welcome. Call 0113 249 4675 or text 07763 581 853 on the night you wish to request a visit.

Open Tuesdays and Thursdays, 6pm-11pm.

53-55 Harehills Avenue, Leeds, LS8 4EX


Connect Helpline

Connect is a telephone helpline for people living in Leeds. The service provides emotional support and information for people in distress. People call Connect who are feeling anxious, lonely, angry, experiencing mental health problems or a 'life crisis' or just need to talk. Trained volunteers and workers provide compassionate, non-judgemental support and can give information about other services, if needed. The service is also there for carers who need to talk to someone.

Open 6pm-2am every night of the year.

0808 800 1212 (freephone)


Well-Bean Hope in a Crisis Cafe

Well-Bean Hope in a Crisis Café is open to people in Leeds who are experiencing a crisis. It's open 7-days a week, over three different locations (see below for details of when locations are open). The cafe can offer emotional one-to-one support for up to one hour, support in a safe social space as well as practical help. Support focuses on loneliness, isolation, emotional health and wellbeing.

You can self-refer to this service - visitors should ring or text first on 07760 173 476 (between 6-7pm) each time they would like to go to the cafe. If you turn up without calling first you will need to be assessed beforehand and then asked to wait to see if you are allocated a place. Refreshments and hot food are served every evening.

Professionals can refer on 07760 173 505.

Open on Saturday, Sunday, Monday and Bank Holiday evenings 6pm-12am.

Lincoln Green Community Centre, 29 Cromwell Mount, LS9 7JB

Open on Tuesday and Wednesday evenings 6pm-12am.

Touchstone House, 2-4 Middleton Crescent, Beeston, LS11 6JU

Open on Thursday and Friday evenings from 6pm to 12am.

New Wortley Community Centre, 40 Tong Road, Leeds LS12 1LZ

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