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UPDATE! Please aware of service updates due to the coronavirus outbreak
Leeds Mental Wellbeing Service
Leeds Mental Wellbeing Service provides support and psychological therapies for common mental health problems, such as stress, anxiety, low moods and depression. The service can offer workshops, a range of online support options, face-to-face sessions and group classes such as Stress Control Classes. If you are over 17 years of age, registered with a Leeds GP, you can self-refer on the service website. A number of questions will pop-up - these are to make sure you are being directed to the right service. You don't need to see your GP to access this service although your GP will be updated about your treatment. This service is not appropriate for people who are already receiving treatment from another mental health service or who have a severe or long-term mental health problem.
Tel 0113 843 4388 (local-rate charges)
Linking Leeds - social prescribing service
Linking Leeds can help you to connect with a range of non-medical services and activities in your local area which can support your health and wellbeing. Your local service could help you, for example, get support to improve your physical health, find employment or volunteering opportunities, tackle money or housing issues or access befriending schemes and peer support. Your GP may refer you Linking Leeds or you can refer yourself.
Connect is a telephone helpline for people living in Leeds. The service provides emotional support and information for people in distress. People call Connect who are feeling anxious, lonely, angry, experiencing mental health problems or a 'life crisis' or just need to talk. The service is also there for carers who need to talk to someone. Trained volunteers and workers provide compassionate, non-judgemental support and can give information about other services, if needed. Whatever your problems, Connect can help. You can also talk to Connect through instant chat.
Open 6pm-2am every night of the year.
Tel 0808 800 1212 (freephone)
Dial House is an out-of-hours Leeds service for people in times of crisis. It is a place of sanctuary where visitors can relax in a homely environment and have an hour of one-to-one support from the team of crisis support workers. You may be feeling anxious or lonely, experiencing mental health problems or money worries or going through a 'life crisis' like the break-down of a relationship.
Visitors who are attending for the first time, can just turn up from 6pm. If you have been before you will need to ring 0113 2609328 or text 07922 249452 from 6pm on the night you want to request a visit (it's best to ring before 7.30pm if possible). Dial House has a family room, so parents can bring children with them. Taxis to and from the service are provided.
Open Monday, Wednesday, Friday, Saturday and Sunday - 6pm-2am.
Dial House@Touchstone is an out-of-hours crisis service in Leeds for people from Black and Minority Ethnic (BME) groups. When you are finding it hard to cope - it's a place you can go for emotional support and information. Dial House@Touchstone is a confidential service and all staff are from BME groups. Refugees and asylum seekers are welcome. Call 0113 249 4675 or text 07763 581 853 on the night you wish to request a visit.
Open Tuesdays and Thursdays, 6pm-11pm.
Well-Bean Hope in a Crisis Café
Well-Bean Hope in a Crisis Café is open to people in Leeds who are experiencing a crisis. The cafe can offer emotional one-to-one support for up to one hour, support in a safe social space as well as practical help. Support focuses on loneliness, isolation, emotional health and wellbeing. You can self-refer to this service - visitors should ring or text first on 07760 173 476 each time they would like to go to the cafe. If you turn up without calling first you will need to be assessed beforehand and then asked to wait to see if you are allocated a place. Refreshments and hot food are served every evening.
Professionals can refer on 07760 173 505.
Open on Saturday, Sunday, Monday and Bank Holiday evenings 6pm-12am.
Open on Tuesday and Wednesday evenings 6pm-12am.
Open on Thursday and Friday evenings from 6pm to 12am.
UPDATE! This service is currently offering telephone support only, until further notice.
The Safe Zone is a service for young people aged 11-17 experiencing a crisis, based in Leeds city centre on Monday evenings. If you're aged 11-17, Safe Zone is a place you can go that's supportive and relaxing. It's run by The Market Place and Leeds Survivor Led Crisis Service and is staffed by youth workers and counsellors who can offer around 40 minutes of emotional and practical support. There is also a social space where you can unwind for 20 minutes after your support session to use the facilities including games, crafts, food and drink.
If you're aged 16 or 17, you can either drop-in or refer yourself. The latest they can accept a drop-in appointment is 9.30pm. If you're aged 11 to 15, referrals are needed. You can refer yourself that day or be referred by a parent/carer or professional. Call 0113 819 8189 for referrals (open from 5pm – 8pm every Monday). Safe Zone will need details of how you will get to and be picked up. 11 and 12 year olds will need parental/carer permission to attend. Safe Zone will need to collect some basic information from you to ensure they can provide you with the best service and support. Referrals will run on a first come, first served basis.
Monday evenings from 6-9pm at 18a New Market Street, Leeds, LS1 6DG
Thursday evenings from 6-9pm at Dial House, LS15 7RW
Sunday evenings from 6-9pm at Touchstone House, LS11 6JU
Leeds Mental Health Drop-in
UPDATE! 20 March 2020 this service has been cancelled until further notice
People experiencing problems with their mental wellbeing or feeling isolated can go to a drop-in session held in different locations across the city: Beeston, Chapeltown, Armley and Seacroft. Drop-ins offer both emotional and practical support and you don't need to be a mental health service user to attend. Come and talk to someone about how you're feeling, find out more about mental health services, receive advice on how to manage your mental health or get help with tasks like arranging hospital appointments or completing forms. Please note, the drop-in sessions are not for people experiencing a mental health crisis or those under the influence of drugs or alcohol. Sessions are run by staff from Leeds and York Partnership NHS Foundation Trust and Touchstone.
- Dewsbury Road Community Hub, Beeston: First Tuesday of every month 11am-12.30pm
- Armley One Stop Town Street, Armley: Second Tuesday of every month 1pm-2.30pm
- Reginald Centre Community Hub, Chapeltown: Third Tuesday of every month 1pm-2.30pm
- Seacroft Community Hub Deacon House, Seacroft: Fourth Tuesday of every month 11am-12.30pm
For more information contact:
Community Mental Health Team Aire Court: 0113 855 0600 or Community Support Team, Touchstone: 0113 2718277
Forward Leeds is the alcohol and drugs service for adults, young people and families living in Leeds. You can call Forward Leeds for advice, information and support if you are concerned about your alcohol use or drugs use or someone else's. You can also call to refer yourself or someone else to alcohol or drug services in Leeds or download a referral form from the website.
Tel 0113 887 2477 (local-rate charges)
The Market Place
The Market Place offers a range of services to young people in Leeds aged 11-25 years old for mental health and sexual needs and to provide support in times of crisis. All services are free and confidential. The Market Place has drop-in sessions every day of the week (times vary) when you won't need an appointment to see a youth worker and can get some support for any issue that's affecting you. If you're interested in accessing one-to-one support or counselling, you need to first book an 'Intro session.' Intro sessions are limited - call The Market Place to find out more or come to a drop-in session. Intro sessions are your opportunity to find out about services and discuss what support you feel you need.
Tel 0113 246 1659 (local-rate charges)
NHS 111 is the NHS non-emergency number. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you or someone you are concerned about. Open 24 hours every day.
Tel 111 (freephone)
Aspire is the Leeds Early Intervention in Psychosis Service, providing support to people aged 14 – 65 who are, or may be, experiencing their first episode of psychosis. They can support families and friends as well. Referrals will be accepted from professionals such as a GP, practice nurse, counsellors, teachers etc and from concerned family/friends or from the person experiencing difficulties.
Tel 0113 200 9170 (local-rate charges)
Leeds Bereavement Forum
Leeds Bereavement Forum is a small charity which works to develop and improve bereavement services in the city. If you have lost someone and need to find the right support Leeds Bereavement Forum can signpost you to the most appropriate local bereavement services in the city. The Forum also runs a range of events about bereavement including Death Cafés where people can share experiences.
Tel 0113 225 3975 (local-rate charges)
You can find a full directory of local bereavement services on the Forum website:
Leeds Suicide Bereavement Service
Leeds Suicide Bereavement Service offers support if someone you cared about has ended their own life. You can access family, group or individual support, practical information and one-to-one counselling. The service can support you whoever you have lost – whether a friend, colleague or relative – and whether your bereavement was a few days ago or many years. You can refer yourself or be referred using a referral form on the service's website.
Tel 0113 305 5800 (local-rate charges)
The Samaritans helpline is open at any time of the day or night to talk about whatever you are going through. You don't have to be suicidal to call.
Tel 116 123 (freephone)