If you feel that someone is in immediate danger, you should call 999 immediately and ask for an ambulance or go to A&E

If they the person you’re worried about cannot wait for an urgent GP appointment: call NHS 111 (freephone, open 24 hours a day) and choose the mental health option. NHS 111 is a free service available 24/7 for any physical or mental health concerns when you’re unsure of what to do. A highly trained adviser will ask you a series of questions and immediately direct you to the best service to support their needs.

Be prepared

  • Make sure you have the up-to-date emergency contacts for all your staff.
  • Be aware of your organisation’s safeguarding policies.
  • It can be helpful for managers to have copies of the MindWell crisis sheet, Leeds Crisis Card and the How are you feeling? leaflet to hand in case they need to support an employee in crisis and to leave copies in staff areas such as kitchens and toilets.
Finding support in a mental health crisis

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  • Anyone can find information about places to call and face-to-face support in a crisis in Need urgent help?