Rethink Mental Illness Advice & Information Service gives practical, solution focussed advice and information on mental health related issues such as:
- Mental health conditions and symptoms
- Living with mental illness
- Mental health laws
- Rights and restrictions, such as advocacy, confidentiality and NHS complaints
- Support for carers
- Police, courts and prison
They have over 100 factsheets on all of the above topics which contain the answers to many of the common queries they receive. You can find details of their factsheets at: Browse all topics (rethink.org)
Their webchat service is open from 10am to 1pm Monday to Friday, excluding bank holidays. Look out for the webchat icon in bottom, right-hand corner of the screen on the website.
The advice and information helpline is open from 9.30am to 4pm, Monday to Friday excluding bank holidays. The phone number is 0808 801 0525.
You can email them at firstname.lastname@example.org. They aim to respond within 5 working days.
You can write to them at Rethink, PO BOX 18252 Solihull B91 9BA. We aim to post our reply within 5 working days of receipt of your letter.
Rethink also provides online mental health awareness training including courses for managers. As well as bite-sized sessions on managing stress in the workplace, supportive conversations and resilience skills.