Mental health services directory
Our directory gives quick links to a wide range of local and national services that support people’s mental health including help for issues like housing issues and money worries.
Matching Services
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Connect Helpline
0808 800 1212 (freephone)
0808 800 1212 (freephone)
Leeds-based survivor-led service that supports people in crisis or emotional distress. Open every night.
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Connect BSL helpline
07500 870 987
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Dial House
0113 260 9328 (or text 07922 249 452)
0113 260 9328 (or text 07922 249 452)
Dial house offers emotional and practical support to people in crisis. Open Monday, Wednesday, Friday, Saturday and Sunday, 6pm to 2am. By Zoom or telephone with some support in person on Wednesdays and Saturdays.
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Well-bean Hope in a Crisis Cafe
07760 173 476 (Call first if you want to use this service)
07760 173 476 (Call first if you want to use this service)
Offers support and practical help to people in crisis. Open every night 6pm to midnight. By Zoom or telephone with some support in person on Tuesdays and Fridays.
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Night Owls
0300 2003900 (Text 07984 392700)
0300 2003900 (Text 07984 392700)
Confidential support line for children, young people, their parents and carers who live in Bradford, Leeds, Calderdale, Kirklees and Wakefield.
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Samaritans helpline
116 123 (freephone)
Whatever you're going through, the Samaritans will listen. Open 24 hours a day to help you find a way through.
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West Yorkshire 24 hour mental health helpline
0800 183 0558 (freephone)
0800 183 0558 (freephone)
The West Yorkshire helpline provides confidential support, advice and information for anyone over 18 who is concerned about their mental health, or is worried about a family member or someone they care for.
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The Market Place
0113 246 1659
The Market Place offers services to young people in Leeds aged 13 to 25 years old for mental health and sexual health. All services are free and confidential.
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Happiness Cafe
0113 467 6981 (Text or leave message on 07734 174206)
A safe space for disabled people to get together. Drop in for a chat or a cuppa and relax in a safe, supportive and positive environment.
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Dial House @ Touchstone
0113 249 4675 (or text 07763 581 85)
0113 249 4675 (or text 07763 581 85)
Dial House @ Touchstone offers support for people from Black and Minority Ethnic backgrounds. Refugees and asylum seekers welcome. Open for telephone crisis support only on Tuesday and Thursday.
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HopelineUK
0800 068 41 41 (freephone or you can text 0786 003 9967)
HopelineUK is a confidential support and advice service for young people under the age of 35 who may be having thoughts of suicide.
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Leeds Nightline
0113 380 1285
Leeds Nightline is a listening and information service for students in Leeds. It is a confidential, anonymous and non-judgemental service which does not advise or direct.
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CALM – Campaign Against Living Miserably
0800 58 58 58 (freephone)
0800 58 58 58 (freephone)
CALM offers support to people in the UK who are down or have hit a wall for any reason.
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Mind Infoline
0300 123 3393 (charged at your usual network rate)
A national mental health information and signposting service.
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The Silver Line
0800 470 80 90 (freephone)
0800 470 80 90 (freephone)
Free confidential helpline for older people. Call for information, friendship and advice at any time of the day or night.
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The Mix
0808 808 4994 (freephone)
0808 808 4994 (freephone)
The UK's free, confidential helpline service for young people under 25 who need help, but don't know where to turn.
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Signhealth Crisis Text Service for Deaf people
85258 (Text DEAF to 85258)
A crisis text service available 24/7 to provide immediate support for Deaf people.
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ChatHealth
07520 619 750 (text only, messages are charged at your usual rate.)
07520 619 750 (text only, messages are charged at your usual rate.)
Young people aged 11 to 19 years in Leeds can text for confidential health support and advice on health issues including emotional health and wellbeing.
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NHS 111 (freephone)
111 (freephone)
NHS 111 is open 24/7 if you, or someone you know, needs urgent care but it’s not life threatening. This includes advice for both your physical and mental health.
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Boloh (Barnardo’s COVID-19 helpline)
0800 151 2605 (Freephone)
0800 151 2605 (Freephone)
Barnardo’s COVID-19 helpline and webchat for people aged 11 and over, who are Black, Asian or Minority Ethnic including parents and carers
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Shout text service
85258 (Text only)
Struggling to cope? Text any time for support. Open 24/7. Messages are free, anonymous and won’t appear on your phone bill.
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Blue Light Infoline
0300 303 5999 (charged at your usual network rate)
Confidential support line for people working in the emergency services
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Education Support
0800 0562 561 (freephone)
Telephone support and counselling for all serving and retired teachers, lecutures and education staff
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