The West Yorkshire Staff Mental Health and Wellbeing Hub is completely confidential and offers advice and support that can help with a range of issues. The Hub services are free to everyone who works in health, social care and voluntary and community service organisations, large or small in West Yorkshire, and is in addition to the support offered by your own workplace.
Call freephone number 0800 183 1488 to access the message-taking phone service. You can request a wellbeing check-in call; to get signposting to self-help resources; ask for information about how to access group support, including critical incident support for people and teams; or referral to one-to-one therapy for you or your colleagues.
As the Hub will be closing at the end of March 2026, the last date they can accept referrals for one-to-one therapy will be 31 October 2025. People currently receiving therapy through the service will continue to the end of their planned sessions.
The answer machine is checked regularly and you can expect a call back within 72 working hours. You will need to leave your name, contact number, and a brief description of your query or request. Please note that the phone line is unmanned – it is a message-taking service.
The Hub is not a crisis service but provides support for staff struggling with work related mental and emotional distress. People who are experiencing a mental health crisis should call NHS 111 and select the Mental Health option.