West Yorkshire Staff Mental Health and Wellbeing Hub

The West Yorkshire Staff Mental Health and Wellbeing Hub is completely confidential and offers advice and support that can help with a range of issues. The Hub services are free to everyone who works in health, social care and voluntary and community service organisations, large or small in West Yorkshire, and is in addition to the support offered by your own workplace.

Call freephone number 0800 183 1488 to access the message-taking phone service. You can request a wellbeing check-in call; to get signposting to self-help resources; ask for information about how to access group support, including critical incident support for people and teams; or referral to one-to-one therapy for you or your colleagues.

The answer machine is checked regularly and you can expect a call back within 72 working hours. You will need to leave your name, contact number, and a brief description of your query or request. Please note that the phone line is unmanned – it is a message-taking service.

Our NHS People Wellbeing Support

Our NHS People is an NHS website for employers and staff, featuring helpline numbers, links to wellbeing support apps, guides, support for leaders and lots more.

Our NHS People offers support by phone:
General: 0800 06 96 222 open 7am to 11pm
Bereavement: 0300 303 4434 open 8am to 8pm
Or you can text ‘FRONTLINE’ to 85258 24 hours a day, 7 days a week

NHS Health Education England – Coronavirus Staff Resilence Hub – help for frontline staff to manage your mental heatlh and wellbeing.

Skills for Care has resources to support the adult social care sector. They also have a leaflet to download called Building your own resilience, health and wellbeing and have an advice line for registered care managers.

Frontline 19 Emotional Support is a free service for frontline staff in needs of psychological support. It’s quick, easy and absolutely free of charge. Examples of some of the people they help are ITU staff including physiotherapists, emergency response teams, paramedics, ambulance technicians, HCA, care home workers and GP’s, and health care workers in patient-facing roles.

Our Frontline is here to provide 24/7 emotional support, by call or text with trained volunteers, or online resources, to all the workers who have been on the frontline throughout the COVID-19 pandemic.

Debrief Service – Papyrus UK – is there for any professional who has had an experience with suicide and would like to talk it through with a trained professional.

Support for GPs

NHS Practitioner Health (NHSPH) is a comprehensive mental health service for all NHS doctors and dentists in England. You can get confidential advice and support including individual and group therapies, if you’ve faced a stressful incident at work or feel you’re struggling with your mental health.

You can access support through a dedicated phoneline and a crisis text service available through the night. The service is staffed by experts whose training is tailored to understand the specific circumstances of clinical life. To sign up for the NHSPH service, email prac.health@nhs.net or call 0300 0303 300. The line is open Monday to Friday 8am to 8pm and Saturday 8am to 2pm.

If you’re in crisis or feel unsafe now go to Need urgent help?

NHS PH provides a 24/7 crisis text service and you can access this by texting “NHSPH” to 85258.

Other support services for GPs

GPs can also access the following support (MindWell is not responsible for the information provided in these websites):

BMA Counselling and Doctor Advisor Service is a confidential service staffed by professional telephone counsellors 24 hours a day, seven days a week. You can choose to remain anonymous when you call. Counsellors are all members of the British Association for Counselling and Psychotherapy. Tel 0330 123 1245.

The Doctors’ Support Network is a confidential, friendly peer support group for GPs and medical students with mental health concerns. Email info@dsn.org.uk

DOCHealth is confidential, not for profit, psychotherapeutic consultation service which allows GPs to explore both professional and personal difficulities. It is open to all GPs in the UK and is supported by the British Medical Association (BMA) and the Royal Medical Benevolent Fund (RMBF). Tel 0207 383 6533.

Sick Doctors Trust provides support and help for GPs and medical students who are concerned about their use of drugs or alcohol. The Trust run a confidential helpline which is open 24 hours a day. Callers may remain anonymous and the helpline also takes calls from colleagues or members of the family of a doctor who is experiencing problems. Tel 0370 444 5163.

British Doctors and Dentists Group is a mutual support society for doctors and dentists who are recovering, or wish to recover, from addiction/dependency on alcohol or other drugs. Tel 07792 819 966.

Royal Medical Benevolent Fund is the leading UK charity for doctors, medical students and their families. It provides financial support, money advice and information when it is most needed due to age, ill health, disability or bereavement. Other services include a telephone befriending service for those who may be isolated and in need of support. Tel 0208 540 9194.

The Cameron Fund supports current and retired GPs and their families in times of financial distress, whether through ill-health, disability, death or loss of employment. Tel 020 7388 0796.

The Doctors Support Group provides support and assistance to any medical professional facing suspension, exclusion, investigation of complaints and/or allegations of professional misconduct.