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Feeling anxious?

Find out why and learn some techniques to help you cope.

Turn2us

You can use their Grant finder to look for funds that might be able to give you a grant and/or other types of help.

WorkPlace Leeds Employment Support service

Support is tailored to individual mental health and employment needs and can include help to explore volunteering and training opportunities before preparing to look for paid work when you are ready. You will need to be currently supported by a Leeds Community Mental Health Team, Intensive Community Services, Community Forensics Service, The Assertive Outreach Team or Aspire or accessing The Vale, Stocks Hill Day Centre, Lovell Park Day Centre, the Community Alternatives Team or Positive Pathways Housing. Find out more about eligibility criteria.

The Prince's Trust

The Trust provides personal development, training and work experience opportunities to help young people build their skills, confidence and motivation. Any young person who is either unemployed or is an educational underachiever can apply for support. Many of the young people that the Trust supports are in or leaving care, facing issues like homelessness or mental health problems or have been in trouble with the law.

Home Energy Service

A service worker can carry out a property review and advise you how to make the best use of your heating and hot water systems and suggest ways of keeping the heat in your home. They can also provide help with understanding your fuel bills, help you identify the best available tariff, provide advice about fuel debt and check your entitlement to benefits and tax credits.

Horizons

The service offers free, independent advice and can help people in a range of difficulties. If you are having benefits, money or housing problems; worrying about having your electric or gas cut off; being sanctioned; experiencing domestic abuse, or, if you've spilt from your partner - this service can help. Call to book an appointment. Horizons also offers support advocacy services and workshops.

Solace

Solace supports the survivors of persecution and exile many of whom have been traumatised by torture, rape, the death or the disappearance of loved ones. Speak to Solace about different kinds of support including psychotherapy, complementary therapies, group support and advocacy.

WorkPlace Leeds Job Retention Support

The Service works with you, the employee, and can work with your employer as well to get the best outcome for you. To apply for this service, you will need to be accessing support through Improving Access to Psychological Therapy, Community Links, Leeds Counselling or Touchstone; Community Mental Health Teams (CMHT) including Intensive Community Services (ICS).

Are you pregnant or a new parent?

Get information and support.

Engage Leeds

Engage Leeds can work with you to prevent homelessness and manage your tenancy - housing support workers will work with your needs and goals and support you in your own home or out in the community. Engage Leeds also offers specialist advice and support in a range of areas including benefits, employment, dementia and volunteering / peer support. You can self-refer to this service.

St Anne’s Resource Centre

If you are homeless or worried about becoming homeless you can drop into St Anne’s Resource centre for practical support and information including support with housing and benefit problems. St Anne’s also have shower and laundry facilities.

Leeds Domestic Violence Service

  • 0113 2460401 (local rate but staff can call you back to save you paying)
  • https://ldvs.uk/
  • Open: 24/7

Leeds Domestic Violence Service helpline is open 24 hours every day for confidential support, information and access to emergency accommodation for women and men experiencing violence, fear or abuse at home. If you are experiencing domestic violence and need somewhere to go, you can call at any time day or night.

Red Cross

Service is by referral only. Please phone - visits are by appointment only.

Dial House@Touchstone

If you are finding it hard to cope – it's a place you can go for emotional support and information. Dial House@Touchstone is a confidential service and all staff are from BME groups. Refugees and asylum seekers are welcome. Dial House@Touchstone is open Tuesdays and Thursdays, 6pm-11pm. Call 0113 249 4675 or text 07763 581 853 on the night you wish to request a visit.

St George’s Crypt Care Centre

The crypt is open 24 hours a day but during the day you can drop in to access support with housing issues and have some hot food which is served between 12-1pm. Open Monday-Friday 11am-3pm

Fit for Work

The Fit for Work is a free confidential voluntary service that may be able to offer guidance on what types of support is available and what types of reasonable adjustments might make it easier for you to return to work and stay in work. Advice can also be sought regarding planning your return to work.

Fit for Work is here to support you in work, and if you're off sick, in a way that's right for you. Whether you work for yourself or an organisation, you can access expert and impartial advice delivered by the Fit for Work team of occupational health professionals.

There is also a live chat with members of their support team available online.

Quick self-help

Some things you can do to feel better now.

Leeds Refugee Forum (LRF)

LRF offer practical help with learning English and IT skills, finding work and advocacy support. They also run a number of support groups and workshops.

National Debtline

You can either call National Debtline for free debt advice or use their online advice service which takes you through four clear steps to control your debt and increase your income. The website also has lots of helpful information and factsheets about all aspects of debt including bankruptcy, court action and dealing with different kinds of loans.

Local Welfare Support Scheme

  • 0113 376 0330
  • Open: Mo 09:00-17:00; Tu 09:00-17:00; We 09:00-17:00; Th 09:00-17:00; Fr 09:00-17:00
The scheme supports families and single vulnerable people under exceptional pressure to get help with food, fuel, travel and removal costs and basic household goods. The scheme is based on providing support to people through direct awards of goods and services. Contact the Local Welfare Support team to make an application.

St Vincent's Support Centre

Its debt service is entirely confidential and has been awarded the Advice Quality Standard. Debt advisers give professional, personalised support and will help you look at how to increase your income and possible benefits and grants available to you. A drop-in session is open Monday 10:30 – 12:30, or call to make an appointment on 0113 248 4126.

Welfare Rights

You can contact Welfare Rights if you have got a problem with your benefits and need free, confidential and independent advice. Welfare Rights can also help you to complete a claim, or give you guidance and support when making an appeal.

You can call the advice line, make an appointment to see a welfare rights worker at one of the advice surgeries located in City Council one stop centres or ask about home visits if you will find it difficult to get to a surgery. You can find the times and locations of Welfare Rights surgeries here.

Citizens Advice

Find your local branch. You can ring the Leeds City Centre branch Monday to Friday, 9am-5pm or drop in from 9am-4pm.

You can also access lots of helpful information on the Citizens Advice website.

Leeds MIC

Leeds City Council has produced a website called Leeds MIC (Money Information Centre) which helps people in Leeds with money problems.

Leeds food banks

Food banks provide food parcels to people who are homeless or in need. You can find out more about food banks in Leeds on the Leeds Food Aid Network website and about where to find a food drop-in or soup kitchen.

The Money Advice Service

You can access support from the Money Advice Service over the telephone or online from their webchat. The website provides interactive tools and information on a range of issues – from budgeting to savings, credit and borrowing, mortgages and debt as well as managing life changes such as starting a family or losing a job.

The Forces Employment Charity (RFEA)

You can register for RFEA services here or call the Central Support Team on 0121 236 0058.

The Samaritans helpline

From relationships to money, health or family troubles - you can talk about whatever is getting to you at any time of the day or night. You don't have to be suicidal to call.

Royal British Legion Industries (RBLI)

The RBLI offer a wide range of support to armed forces veterans including free employment support and career opportunities, housing and accommodation and nursing care.

Poppy Factory

Citizens Advice Leeds Mental Health Outreach Advice Service

The service can give you advice on benefits, housing, immigration, employment and debt and can support you to understand your rights and help fill in forms. You will have an initial telephone interview and, if needed, a face-to-face appointment can be booked. Download a leaflet for more information about the service.


Money Buddies

Money Buddies offer a drop-in service throughout 29 centres in Leeds which support people to get help with a large range of money issues, including checking you are on the right benefits; dealing with loan companies; finding the best energy deal and opening a credit union account. A Money Buddy can also help you build up your confidence to deal with money issues yourself.

Visit the Money Buddies website for centre details and drop-in times.

Citizens Advice Appointments in South and East Leeds

Leeds Citizens Advice provides advice appointments in GP Surgeries, Libraries and other Community Centres in South and East Leeds. To use this service you must be registered with a GP Practice in the NHS Leeds South and East Area.

To access the service call: 0113 344 8367. You will have an initial telephone interview and if needed a face to face appointment can be booked. Download a leaflet to find out more about this service.

St Anne's Mental Health Supported Housing Service

Call or email to find out how to self-refer to this service which is for single people aged 16 and over who are experiencing enduring mental health problems.

Help in Leeds.com

Ebor Garden Advice Centre (EGAC)

  • 0113 235 0276
  • http://www.egac.org/
  • Open: Mo 09:00-15:00; Tu 09:00-15:00; We 10:00-12:00; Th 09:00-15:00; Fr 09:00-15:00
You can contact EGAC for free, confidential and independent advice about debt. EGAC provides a full debt advice, legal advocacy, representation and casework service. Call to make an appointment or you can drop-in on Wednesdays at 10-12pm.

Remploy

  • 0300 4568022
  • http://www.remploy.co.uk/
  • Open: Mo 09:00-17:00; Tu 09:00-17:00; We 09:00-17:00; Th 09:00-17:00; Fr 09:00-16:00

St Vincent's Support Centre drop-in work club

Help is given to develop CVs, apply for jobs, prepare for interviews and access to IT support and careers advice. The work club takes places every Wednesday 2-4pm.

Positive Action for Refugees and Asylum Seekers (PAFRAS)

A drop-in for refugees and asylum seekers is held on Wednesdays between 10 am-1 pm. Everyone who attends a Pafras drop-in is offered a hot meal and snacks. One-to-one support is given by experienced staff and volunteers who can give advice and signpost to other services. People attending can also access mental health support, social and volunteering activities and food parcels.

City of Leeds Council Jobshops

Visit a Jobshop for support to help you:

  • Search online for jobs.
  • Develop your CV.
  • Complete application forms.
  • Prepare for interviews.
  • Look at your work and career options.

Jobshops can be found all over Leeds. Find the nearest one to you on the Council website. Opening hours vary for each Jobshop, so check online.

WorkPlace Leeds courses and group workshops

Courses include Being Well at Work, a eight week programme to help you improve wellness at work through developing skills in resolving conflict, assertiveness, work-life balance and mindfulness. All courses are coordinated and led by people with experience of mental health issues. A series of workshops can help you build confidence and manage work-place stress.

Access to Work

The scheme can help you if your health or disability is affecting your ability to work or to start a new job. Complete an online form for more information.

Warmth for Wellbeing

To qualify for this free service offered by the Green Doctors at Groundwork in partnership with Care & Repair Leeds you must pay council tax to Leeds City Council and be able to fit at least one from each section below:

• Aged over 60.
• Pregnant or have children under 16 living with you.
• Have a disability or cold-related long-term health condition.

and

• Your household income is less than £21,000 per year.
• Receive any income-related benefits.

When should I talk to my GP?

And how to prepare for an appointment.

Leeds Housing Options

They will do everything they can to help you stay where you are or find you another place to live. Leeds Housing Options Surgeries are also held at other locations, details can be found here.

You can find advice for what to do in an emergency (out of office hours) here.

Better Leeds Communities

You can talk to trained staff about a range of issues such as housing, debt and benefits. Better Leeds Communities is assured to the Advice Service Alliance Generalist Quality Mark standards. Please call to book an appointment.

York Street Health Practice

  • 0113 295 4840
  • Open: Mo 09:00-11:30; Tu 09:00-11:30; We 09:00-11:30; Th 09:00-11:30; Fr 09:00-11:30

You can drop in any week day between 9-11.30am to register with the practice – you won't need an address. You'll then be able to make an appointment to see a GP and access mental health and alcohol and drug use services offered by the surgery. Surgery is open 9am-5pm Monday to Friday (Thursdays 10.15-5pm).

Shelter

You can talk to an expert housing adviser about your housing situation. Their helpline is open every day of the year. Shelter has two housing advice helpline numbers.

When it's not urgent, for example:

  • You could not find the information you need in their online housing advice.
  • You need to talk to someone but are not at immediate risk.

Call 0808 256 5392.

When it's an emergency, for example:

  • You have nowhere to sleep, or might be homeless soon.
  • You have somewhere to sleep, but nowhere to call home.
  • You are/could be at risk of harm.
  • You feel very overwhelmed about your housing situation.

Call 0808 274 1338

Basis Yorkshire sex work project

Basis Yorkshire sex work project supports female and transgender sex workers that work in all sectors of the Leeds sex industry, including those working indoors and online. They provide non-judgemental, free and confidential support and information around sexual health, sexual and domestic violence, benefits and housing, emotional support and referral to counselling, mental health and wellbeing services.

St Vincent's Support Centre

Its debt service is entirely confidential and has been awarded the Advice Quality Standard. Debt advisers give professional, personalised support and will help you look at how to increase your income and possible benefits and grants available to you. A drop-in session is open Monday 10:30 – 12:30, or call to make an appointment on 0113 248 4126.

Leeds City Credit Union

If you do need to borrow money you can contact Leeds City Credit Union to discuss their affordable loans which are offered at fair rates of interest. The Union is a 'mutual' organisation and provides a range of savings plans and other accounts that help members save and manage their money. You can call Leeds City Credit Union or drop into one of their branches (details on the website).

Leeds Asylum Seekers's Support Network (LASSN)

  • 0113 373 1759
  • http://lassn.org.uk/
  • Open: Mo 09:00-16:30; Tu 09:00-16:30; We 09:00-16:30; Th 09:00-16:30; Fr 09:00-16:30

Anyone can refer or self-refer to LASSN by phone or email. There is currently a waiting list for both Befriending and English at Home, and all referrals to our accommodation must come via PAFRAS or the British Red Cross.

ACAS (Advisory, Conciliation and Arbitration Service)

If you do need to talk to someone about your situation at work ACAS provides free and independent information and advice to employers and employees on all aspects of workplace relations and employment law. The ACAS website also gives information on different areas of employment relations.

ACAS also runs Helpline Online, an automated system that helps answers thousands of questions from both employees and employers each week.

National Careers Service

Whether you have been made redundant and considering your next move, returning to work after a break, just finished college or simply looking for a change, the National Careers Service can help. You can also find useful information on their website including:

  • Help to change or choose your career.
  • How to search for a job.
  • CV advice and application forms.
  • Preparing for job interviews.
  • Working in the UK if you are a non-British citizen.


Webchat is also available, in addition to email, text, or textphone for people who are deaf or have hearing or speaking difficulties. See the National Careers Service's 'contact us' page for different ways to contact them.

Leeds IAPT Wellbeing in the Workplace workshop

Leeds Improving Access to Psychological Therapies run a Wellbeing in the Workplace workshop which focuses on the importance of staying well at work. The course teaches stress management techniques to use in the workplace and beyond. Attending this two and a half hour workshop will support you to understand more about stress, learn to relax, get a better night's sleep, manage your worries, problem solve and become aware of stressful thinking. You can book this workshop online.

Mantality Project

The free 12-week project is delivered in Leeds communities with the aim of increasing future employment opportunities. Participants will develop their personal skills, mental resilience and physical wellbeing during the programme. The Mantality project has been created by Rhinos star Stevie Ward and Leeds Rhinos Foundation.

Dial House

If you're finding it hard to cope - Dial House is a place you can go that's safe and homely, and have an hour of one-to-one support. It could be that you are going through a 'life crisis' - perhaps a relationship has broken down or you are worried about being homeless - or you could be experiencing problems with your mental health. Dial House has a family room, so parents can bring children with them. Taxis to and from the service are provided. Dial House is open Monday, Wednesday, Friday, Saturday and Sunday - 6pm-2am.

If it's your first visit, you can just turn up from 6pm. If you've been before please ring 0113 2609328 or text 07922 249452 from 6pm on the night you want to request a visit (it's best to ring before 7.30pm if you can).

Connect Helpline

Call Connect if you are feeling anxious, lonely, angry or just need to talk. Trained volunteers and workers provide compassionate, non-judgemental support and can give information about other services, if needed. Whatever your problems are - mental health, housing or money worries, caring for someone, bereavement or the end of a relationship - Connect can help. The Teen Connect service also offers support to teenagers aged 13-18 years old through the same helpline number. For more information, visit the Connect Helpline website

RETAS (Refugee Education Training Advice Service)

This includes connecting newly arrived asylum seekers with local volunteers who can help them settle in and engage with local services, ESOL classes, employability workshops and one-to-one guidance to help with accessing education and employment opportunities.

RETAS runs a drop-in session each week on a Friday 10am-1pm which supports people to find the right education and employment opportunities.

If you're new to RETAS, you should go to their Friday drop-in at their office on Roundhay Road to register, or call them on 0113 380 5630 to book an appointment.

New to Leeds

The guide can help you find the right services for your needs. It has lots of helpful information about health, education, money, housing and working in the city and lots more.

New to Leeds has a tool which can translate the website into different languages.

Transition Guide for Refugees in Leeds

This guide provides help for refugees who have recently been granted leave to remain in the UK. If you have Refugee Status, Humanitarian Protection, Discretionary Leave or Indefinite Leave to Remain, this guide will help you understand what new rights and entitlements you have, and how to get them. It also has information about health, education, money and housing in the city and help in getting to know Leeds.

The guide has a tool to translate the website into different languages.