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Feeling anxious?

Find out why and learn some techniques to help you cope.

CALM - Campaign Against Living Miserably (freephone)

The CALM helpline and webchat are open every day of the year from 5pm to 12 midnight.


Gingerbread can help with practical information if you have children and are facing divorce, separation or have been bereaved. They have useful resources available online. Their Single Parent Helpline provides support and advice on anything from dealing with a break-up to going back to work or sorting out child maintenance, benefit or tax credit issues (see website for opening times). Gingerbread also runs local friendship groups.


The service offers free, independent advice and can help people in a range of difficulties. If you are having benefits, money or housing problems; worrying about having your electric or gas cut off; being sanctioned; experiencing domestic abuse, or, if you've split from your partner - this service can help. Horizons also offers support advocacy services and workshops.You need to be referred to use this service - see their website for details of who can refer you.

Quick self-help

Some things you can do to feel better now.

Leeds Sexual Health

They can help if you are worried about HIV or if you think that you might have a sexually transmitted infection (STI), might be pregnant, need emergency contraception or if you have been sexually assaulted. You can also make an appointment online or chat live Monday to Friday 9am-11am. The website also has lots of useful information.

Are you pregnant or a new parent?

Get information and support.

Alcoholics Anonymous (AA)

Call the AA to get support and advice for your alcohol use or someone else's. You can also get information about AA's “12-step" programme which involves getting sober with the help of local support group meetings. You can just turn up at a meeting. Find your nearest meeting group on the AA website.

Engage Leeds

Engage Leeds can work with you to prevent homelessness and manage your tenancy - housing support workers will work with your needs and goals and support you in your own home or out in the community. Engage Leeds also offers specialist advice and support in a range of areas including benefits, employment, dementia and volunteering / peer support. You can self-refer to this service.

St Anne’s Resource Centre

If you are homeless or worried about becoming homeless you can drop into St Anne’s Resource centre for practical support and information including support with housing and benefit problems. St Anne’s also have shower and laundry facilities.

Dial House@Touchstone

For coronavirus updates go to

If you are finding it hard to cope – it's a place you can go for emotional support and information. Dial House@Touchstone is a confidential service and all staff are from BME groups. Refugees and asylum seekers are welcome. Dial House@Touchstone is open Tuesdays and Thursdays, 6pm-11pm. Call 0113 249 4675 or text 07763 581 853 on the night you wish to request a visit.

Red Cross

Service is by referral only. Please phone - visits are by appointment only.

St George’s Crypt Care Centre

The crypt is open 24 hours a day but during the day you can drop in to access support with housing issues

and have some hot food which is served between 12-1pm.

Open Monday-Friday 11am-3pm

Forward Leeds

You can call Forward Leeds for advice, information and support if you are concerned about your alcohol use or drugs use or someone else's. You can also call to refer yourself or someone else to alcohol or drug services in Leeds or download a referral form from the website. You will then be invited to an appointment to discuss your needs before being assigned a case manager who will work with you to support your recovery.

Victim Support – Leeds office

You can drop into the office in Leeds city centre between 9.00am and 4pm any weekday if you need to talk to someone one face-to-face about any crime you have experienced, whether recently or in the past. This includes domestic abuse and sexual violence. All services are for both men and women. You do not have to have reported the crime to the police to access this service. If all support workers are busy when you arrive you may be given an alternative appointment on another day. You can contact the office by calling 0113 245 7843 or emailing

You can also call the Victim Support local victim care team in West Yorkshire on 0300 303 1971.

Narcotics Anonymous (NA)

  • 0300 999 1212 (national rates)
  • Open: Mo 10:00-00:00; Tu 10:00-00:00; We 10:00-00:00; Th 10:00-00:00; Fr 10:00-00:00; Sa 10:00-00:00; Su 10:00-23:00
Call the NA for support and advice for your drug use or someone else’s. Or you can just turn up at a local support group meeting - find your nearest meeting group on the NA website.

Leeds food banks

Food banks provide food parcels to people who are homeless or in need. You can find out more about food banks in Leeds on the Leeds Food Aid Network website and about where to find a food drop-in or soup kitchen.

St Vincent's Support Centre

Its debt service is entirely confidential and has been awarded the Advice Quality Standard. Debt advisers give professional, personalised support and will help you look at how to increase your income and possible benefits and grants available to you. A drop-in session is open Monday 10:30 – 12:30, or call to make an appointment on 0113 248 4126.

Welfare Rights

You can contact Welfare Rights if you have got a problem with your benefits and need free, confidential and independent advice. Welfare Rights can also help you to complete a claim, or give you guidance and support when making an appeal.

You can call the advice line, make an appointment to see a welfare rights worker at one of the advice surgeries located in City Council one stop centres or ask about home visits if you will find it difficult to get to a surgery. You can find the times and locations of Welfare Rights surgeries here.

Citizens Advice

Find your local branch. You can ring the Leeds City Centre branch Monday to Friday, 9am-5pm or drop in from 9am-4pm.

You can also access lots of helpful information on the Citizens Advice website.

The Samaritans helpline

From relationships to money, health or family troubles - you can talk about whatever is getting to you at any time of the day or night. You don't have to be suicidal to call.

Citizens Advice Leeds Mental Health Outreach Advice Service

The service can give you advice on benefits, housing, immigration, employment and debt and can support you to understand your rights and help fill in forms. You will have an initial telephone interview and, if needed, a face-to-face appointment can be booked. Download a leaflet for more information about the service.

Mantality magazine

Money Buddies

Money Buddies offer a drop-in service throughout 29 centres in Leeds which support people to get help with a large range of money issues, including checking you are on the right benefits; dealing with loan companies; finding the best energy deal and opening a credit union account. A Money Buddy can also help you build up your confidence to deal with money issues yourself.

Visit the Money Buddies website for centre details and drop-in times.

Citizens Advice Appointments in South and East Leeds

Leeds Citizens Advice provides advice appointments in GP Surgeries, Libraries and other Community Centres in South and East Leeds. To use this service you must be registered with a GP Practice in the NHS Leeds South and East Area.

To access the service call: 0113 344 8367. You will have an initial telephone interview and if needed a face to face appointment can be booked. Download a leaflet to find out more about this service.

Yorkshire Mesmac

Call Mesmac Leeds office to discuss what services are available to support you including group and individual support. BME and asylum/refugee specific services are available. You can book counselling (one-to-one support) online on the Mesmac website. If you are worried that you have been exposed to HIV in the last 72 hours (3 days) you can speak to Mesmac to find out about PEP (Post Exposure Prophylaxis), a course of HIV medication. If you start taking PEP within 72 hours it may prevent you from becoming infected with HIV.

Positive Action for Refugees and Asylum Seekers (PAFRAS)

A drop-in for refugees and asylum seekers is held on Wednesdays between 10 am-1 pm. Everyone who attends a Pafras drop-in is offered a hot meal and snacks. One-to-one support is given by experienced staff and volunteers who can give advice and signpost to other services. People attending can also access mental health support, social and volunteering activities and food parcels.

Ebor Garden Advice Centre (EGAC)

You can meet with EGAC for free, confidential and independent advice about debt. EGAC provides a full debt advice, legal advocacy, representation and casework service. Contact them to make an appointment: call 0113 235 0276 or email

Leeds Cruse Bereavement Care

Call the Leeds office to find out about bereavement services available in Leeds. If no one is available, please leave a message or email them and they will reply as soon as possible. If you need to speak to someone urgently about your bereavement, you can call the Cruse National helpline on 0808 808 1677 (see link for opening hours).

Leeds Cruse run a drop-in on the first and third Wednesday of every month 4.30pm-6.15pm at Robert Ogden Centre, St James Beckett Street Leeds LS9 7TF.

Leeds Mental Health Drop-in

If you're struggling with your mental health or feeling isolated or alone, you can come along to a mental health drop-in session. Drop-ins are held in different locations across the city: Beeston, Chapeltown, Armley and Seacroft.

Mental health staff will be available to listen and offer advice and signposting. You can also get practical support with forms and phone calls and support to access other services.

You do not need to be a mental health service user to attend. Please note, the drop-in sessions are not for people experiencing a mental health crisis or those under the influence of drugs or alcohol. Sessions are run by staff from Leeds and York Partnership NHS Foundation Trust and Touchstone.

Download the poster for more information about times and locations.

GamCare (Helpline)

  • 0808 8020 133 (free from landlines, mobile phones and BT call boxes within the UK. Number does appear on itemised bills).
  • Open: Mo 08:00-00:00; Tu 08:00-00:00; We 08:00-00:00; Th 08:00-00:00; Fr 08:00-00:00; Sa 08:00-00:00; Su 08:00-00:00

If a problem with gambling is affecting you or someone you know you can call GamCam for emotional support and confidential advice. Their expert services are confidential and non-judgemental. GamCare counselling provides a safe, confidential way for you to talk about your situation, either in person or online. The GamCam website has information about problem gambling and how it can affect your life.

Al-Non Family Groups

The helpline is open 365 day a year and is manned by a team of friendly and helpful volunteers who are also members of Al-Anon. They will listen and be happy to answer your questions.

Al-Anon Family Groups provide support to anyone whose life is, or has been, affected by someone else's drinking (whether or not that person is still drinking). They hold regular meetings in Leeds where members share their own experience of living with alcoholism. Al-Anon does not offer advice or counselling, but members give each other understanding and strength. Search here to find a group.

Leeds Housing Options

They will do everything they can to help you stay where you are or find you another place to live. Leeds Housing Options Surgeries are also held at other locations, details can be found here.

You can find advice for what to do in an emergency (out of office hours) here.

Better Leeds Communities

You can talk to trained staff about a range of issues such as housing, debt and benefits. Better Leeds Communities is assured to the Advice Service Alliance Generalist Quality Mark standards. Anyone can currently access their housing or debt advice, but the welfare benefits advice service is only available to people who qualify for their Children's Centre Service.

Opening times and locations vary for the different advice services and support is available to people who can't access the centre. Please see their website for more information, then call to book an appointment for the service you need.

Space2 Men's Groups in East Leeds

The groups offer the chance to socialise, share a hot meal each week and take part in relaxed activities. Groups are run in Gipton, Harehills, Seacroft, Chapeltown and Cross Green. Click here for times and locations.

York Street Health Practice

You can drop in any week day between 9-11.30am to register with the practice – you won't need an address. You'll then be able to make an appointment to see a GP and access mental health and alcohol and drug use services offered by the surgery. Surgery is open 9am-5pm Monday to Friday (Thursdays 10.15-5pm).

Women's Counselling and Therapy Service

Venues are in the city centre and in communities around Leeds. WCTS offer services for women, including transgender women, experiencing depression, anxiety, domestic abuse, relationship difficulties and enduring problems arising from past physical, emotional or sexual abuse. The waiting list is currently closed (check their website for updates to see when opens again). If you are interested in finding out more about any of the above, please contact the office.

St Vincent's Support Centre

Its debt service is entirely confidential and has been awarded the Advice Quality Standard. Debt advisers give professional, personalised support and will help you look at how to increase your income and possible benefits and grants available to you. A drop-in session is open Monday 10:30 – 12:30, or call to make an appointment on 0113 248 4126.

Leeds City Credit Union

If you do need to borrow money you can contact Leeds City Credit Union to discuss their affordable loans which are offered at fair rates of interest. The Union is a 'mutual' organisation and provides a range of savings plans and other accounts that help members save and manage their money. You can call Leeds City Credit Union or drop into one of their branches (details on the website).

Andy's Man Club

The club, which offers non-judgemental support, meets weekly (except for bank holidays) and is run by volunteers.

Leeds Suicide Bereavement Service

  • 0113 305 5800 (local rates)
  • Open: Mo 10:00-02:00; Tu 10:00-18:00; We 10:00-02:00; Th 10:00-18:00; Fr 10:00-02:00; Sa 18:00-02:00; Su 18:00-02:00

Call Leeds Suicide Bereavement Service to find out how you can access group or individual support, practical information and one-to-one counselling. The service can support you whoever you have lost – whether a friend, colleague or relative – and whether your bereavement was a few days ago or many years. You can talk to a specialist worker Monday to Friday 10am-6pm. The service runs a drop-in group – first Tuesday of the month 6pm-8pm at the Civic Hall Leeds. You can also access the service by completing their self-referral form online.

People who live in Harrogate, Craven, Wakefield, Bradford, Calderdale or Kirklees can access the West Yorkshire and Harrogate Suicide Bereavement Service.

Well-Bean Cafe (Lincoln Green)

The cafe can offer emotional one-to-one support for up to one hour, support in a safe social space and practical support focusing on emotional health, wellbeing, loneliness and isolation. Refreshments and hot food are served every evening. Service is run by Touchstone and Leeds Survivor Led Crisis Service

You can self-refer to this service - please ring or text first on 07760 173476 if you would like to go to the cafe (each time). If you turn up without calling first you will need to be assessed beforehand and then asked to wait to see if you are allocated a place.

Professionals can refer on 07760 173505.

The cafe is open: Saturday, Sunday, Monday and Bank Holiday evenings 6pm-12am.

Sexual Assault Referral Clinic (SARC)

  • 01924 298954
  • Open: Mo 09:00-17:00; Tu 09:00-17:00; We 09:00-17:00; Th 09:00-17:00; Fr 09:00-17:00

If you are 16 or over and have been raped or sexually assaulted within the past seven days you can contact the Sexual Assault Referral Clinic. A crisis worker will discuss your options with you and, if you wish, can arrange for you to have a forensic medical examination. You do not have to report the offence to the police in order to access this service. Evidence gained from an examination will be stored by the SARC for up to seven years. If, in future, you do decide to report the incident to the police, SARC can help you with his process. SARC can also help you with accessing further support and healthcare. You can still access support and information if you do not have a forensic medical examination. Call to book an appointment or for further advice and guidance.

The Ripple Pond

The Ripple Pond has a range of services that members can access. If you contact them by phone or complete their online form, they will take you through their simple and free membership process.

The Ripple Pond runs peer-led support meetings for any adult family member who feels they would like support. Meetings happen around the country, but not currently in Leeds.

They run a buddy system which puts members directly in contact with another local member. They also have an online forum for members to join in discussions and offer or seek support as and when you are ready.

Leeds Asylum Seekers' Support Network (LASSN)

  • 0113 373 1759
  • Open: Mo 09:00-16:30; Tu 09:00-16:30; We 09:00-16:30; Th 09:00-16:30; Fr 09:00-16:30

Anyone can refer or self-refer to LASSN by phone or email. There is currently a waiting list for both Befriending and English at Home, and all referrals to our accommodation must come via PAFRAS or the British Red Cross.

New Wortley Community Centre Men's Walking Group

Explore local places like Armley Mills, Kirkstall Abbey Bramley Falls Wood, Western Flatts Park and Leeds Canals with a friendly group.

LUU Mantality Society

The group offers an inclusive environment for men to be themselves, share mutual support and learn stress management techniques.

Men in Sheds - Leeds (Morley)

The group is mainly for men aged 55 and over. Open Monday - Thursday 10am-4pm.


Relate in Leeds has closed. Relate can offer relationship counselling to people in Leeds via telephone, webcam or email. Their Live Chat counselling service is available online - you can find out more about times and costs on the Relate website. Face-to-face counselling can be accessed at a centre such as Bradford, Keighley, Huddersfield or Hull.

Reaching out Men's group (LS28, LS12 and LS13)

The first step is an informal one-to-one chat to explain more about the group and answer any questions. The group gets together on Fridays at Stanningley Fire Station.

RETAS (Refugee Education Training Advice Service)

This includes connecting newly arrived asylum seekers with local volunteers who can help them settle in and engage with local services, ESOL classes, employability workshops and one-to-one guidance to help with accessing education and employment opportunities.

RETAS runs a drop-in session each week on a Friday 10am-1pm which supports people to find the right education and employment opportunities.

If you're new to RETAS, you should go to their Friday drop-in at their office on Roundhay Road to register, or call them on 0113 380 5630 to book an appointment.


Sage is a partnership between Yorkshire MESMAC and AgeUK Leeds. It is funded by Time to Shine and led by Leeds Older People's Forum. Find out more about the project on the Time to Shine website and sign up here for information about events.

Transition Guide for Refugees in Leeds

This guide provides help for refugees who have recently been granted leave to remain in the UK. If you have Refugee Status, Humanitarian Protection, Discretionary Leave or Indefinite Leave to Remain, this guide will help you understand what new rights and entitlements you have, and how to get them. It also has information about health, education, money and housing in the city and help in getting to know Leeds.

The guide has a tool to translate the website into different languages.


The service can offer you time with an experienced therapist in a confidential space. Appointments are on Mondays. Email now to secure a place. Download a poster for more information.

How to register with a GP

There are leaflets about how to register with a GP if you're homeless, if you're a refugee or asylum seeker or if you belong to the gypsy, traveller or Roma community. There is also information about visitors from abroad seeking a GP.

Guiseley Community Foundation


Learn techniques for relaxation, coping with stress and positive thinking. Find your strengths, meet new people and get new perspectives. Contact Oblong for upcoming dates. Booking is essential.

Leeds Get Active men's football group

You do not need to be a mental health service user to join. Sessions are run by Leeds Let's Get Active and cost £3.30.

Unique Minds

The group meets on Thursdays from 3-5pm at Touchstone Support Centre. You can just turn up to the group, or contact Patrick to find out more: tel 0113 260 9328.

Men @ MeanWood

  • 07981 755328
  • Open: Mondays 12-2pm

Meet other men, relax and enjoy a free meal.

Contact Tim for referrals by emailing

TCV at Hollybush Conservation Centre

Volunteering can help you to conserve well-loved outdoor spaces, improve your wellbeing, meet new people and enhance your employment prospects. For more information about the charity go to the TCV website.

M.I.N.T. Men in Need Together group

The group meets twice weekly for tea and biscuits and non-judgemental support:

  • Tuesdays from 7.00-8.30pm at St Peters Church, Churwell Hill, Morley, Leeds LS27 9NX
  • Wednesdays from 7.00-9.00pm at West Ardsley Methodist Church, 203 Haigh Moor Road, Tingley WF3 1EN

They also have a free gym session running with a safe space alongside, for a workout, chill out and chat. The gym is closed to non M.I.N.T members:

  • Saturdays from 4.00-5.30pm at Joe G's Fitness Centre, Topcliffe Mill, Topcliffe Lane, Morley, Leeds LS27 0HL

Battle Scars

Battle Scars' definition of self-harming includes a wide range of physical and psychological ways to harm yourself. This includes eating disorders, physically damaging your body and neglect. For their full definition and details of their various drop-in groups, see the Battle Scars website. Dates, locations and times of their groups vary and some are online. They run separate groups for adults and under 18s, and also have a Facebook survivor-led self-harm support group for all ages.

Wellbeing Outreach Service

The service can give young people access to individual support sessions, practical help around their mental health and can link them to other forms of support such as counselling, housing support and welfare advice.

The service is funded by West Yorkshire and Harrogate Sustainable Transformation Partnership. For more information or to request a referral form please contact Becky Jones on 0113 391 8000.

Leeds Dads

Leeds Dads hosts playgroups for dads and kids, organises social events and provides information and expert parenting support. Find out about meet-ups on their website.

Carers Leeds

If you are an unpaid carer and want to talk things over – and need someone to listen - you can drop into Carers Leeds Monday to Friday, 9.30-3.30pm. Carers Leeds can give you information about available services and what you may be entitled to.

SMART Recovery

SMART meetings are open to anyone struggling with the problems of addictive behaviour. They are led by someone who is themselves in recovery and the purpose of meetings is to help each other through mutual support and open and confidential discussion. You can find your nearest meeting through the SMART Recovery website or by contacting them. Meetings are available in Leeds and also online.

Basis Yorkshire

  • 0113 243 0036
  • Open: Mo-Fr 09:00-17:00; Sa closed; Su closed

Basis Young People's Project support girls and young women and Basis Boys supports boys and young men, who are being sexually, or criminally exploited.

Basis can offer one-to-one support and help accessing other agencies or appointments, including making sure your voice is heard by other professionals. They work with you as long as you need it. They also offer peer support for girls and young women that no longer need one-to-one support. You can refer yourself or be referred by a professional or a parent, forms available online.

State of Mind

They offer education through mental health sessions, training and their website has links to support in your area. You can also find a range of resources to help promote positive mental health.


  • 07701 338 841

Led by Feel Good Factor, the Manbassador project is a growing network of local businesses acting as men's health advocates in East Leeds, supporting isolated men who they come across on a regular basis. If you want to find out more, see their Instagram page or download copies of the Manbassador leaflets:

You can also call Damian on 07701 338 841 for more details.

Leeds Domestic Violence Service

  • 0113 246 0401 (local rate but staff can call you back to save you paying)
  • Open: 24/7

Leeds Domestic Violence Service helpline is open 24 hours every day for confidential support, information and access to emergency accommodation for women and men experiencing violence, fear or abuse at home. If you are experiencing domestic violence and need somewhere to go, you can call at any time day or night.

They also offer a variety of services to support anyone experiencing domestic violence in Leeds, including:

  • Community Domestic Violence Team: practitioners provide regular practical and emotional support on housing, benefits and budgeting, safety planning, attending courts and legal appointments.
  • IDVA (Independent Domestic Violence Advocates) Team: support for people needing immediate crisis or safety advicelegal advice and advocacy on a range of issues within family and criminal law.
  • Group support: weekly peer support groups for women, in different areas of the city.

Home Plus (Leeds)

Home Plus is for Leeds residents who are struggling to heat their home or to pay heating bills. They also help people who may be at serious risk of falling, need help with repairs that are causing a hazard in their home or need information and advice to maintain independence.

To qualify for their warmth and repairs service, you must have a household income of less than £21,000, and savings of less than £16,000, and belong to one of the following groups:

  • Be over 65 years of age.
  • Have dependent children up to 18 years old living in the same property.
  • Have a disability or long-term health condition (respiratory, cardiac or enduring mental health).

They can help with:

  • Servicing and repairs to heating and hot water systems.
  • Help changing to the cheapest energy deal.
  • Free energy saving equipment and advice.
  • Draught proofing and insulation measures.

For the falls prevention service, there is a list of criteria on which you must fulfil at least two of to qualify - see the scheme leaflet. The service is provided by Care & Repair Leeds, Age UK Leeds and Groundwork NEWY.

Yorkshire Centre for Eating Disorders (YCED) CONNECT Family and Carers Peer Support Group

This is a drop-in group and meets on the first Wednesday of the month at 7-8.30pm and is run in partnership with the Leeds and York Partnership Foundation Trust (LYPFT) carers team. The group is open to family and carers of anyone with an eating disorder from the catchment area regardless of whether or not they are currently receiving treatment from CONNECT.

It meets in the ground floor waiting room opposite reception.

Before going along, contact CONNECT on 0113 855 6400 or by emailing so they know to expect you.

Leeds Mental Wellbeing Service

The service offers therapies for mild Bulimia and Binge eating disorder. If you are over 17 years of age and registered with a Leeds GP, you can self-refer to the service through the service website.

Happiness Cafe

Make new friends, try some calming colouring or other relaxing art, take part in social activities or read a mood-boosting book.

DIAL LEEDS run three weekly sessions at their Leeds Hub in LS14 for people with any type of physical or sensory impairment or long-term health conditions including mental health issues or learning disabilities/difficulties.

Please note, the drop-in sessions are not for people experiencing a mental health crisis.

They also run pop-up Happiness Cafes around Leeds on other days:

  • Moortown Distribution Centre, Cranmer Bank (following the foodbank session) every Tuesday between 12noon and 2pm.
  • New Wortley Community Centre every other Wednesday between 11.00am and 1.00pm.
  • Rothwell Fire Station on the 1st Thursday of the month between 2.00pm and 4.00pm.
  • Kentmere Community Centre on the 3rd Thursday of the month between 11.00am and 1.00pm.

Attendance, activities and refreshments are free. They also offer peer support on any disability-related issue while you're at the cafe.

Well-Bean Cafe (New Wortley Community Centre)

The cafe can offer emotional one-to-one support for up to one hour, support in a safe social space and practical support focusing on emotional health, wellbeing, loneliness and isolation. Refreshments and hot food are served every evening. Service is run by Touchstone and Leeds Survivor Led Crisis Service

You can self-refer to this service - please ring or text first on 07760 173 476 between 6-7pm, if you would like to go to the cafe (each time). If you turn up without calling first you will need to be assessed beforehand and then asked to wait to see if you are allocated a place.

Professionals can refer on 07760 173 505.

When do I need to talk to my GP?

And how to prepare for an appointment

NHS Northern Gambling Service

You can contact the Northern Gambling Service to find out about referring yourself for specialist gambling addiction therapy, with their team of psychologists, therapists, psychiatrists, and mental health nurses. There is also access to experts by experience, who have recovered from gambling addiction.

You can get in touch with the service directly to enquire about accessing support, by emailing or calling 0300 300 1490. You will need to leave a contact number and they should reply to you within three working days. You can also speak to your GP or other professional supporting you about referral to the service.

Leeds Community Gambling Service

You can contact the Leeds Community Gambling Service if you're a gambler or are affected by the gambling behaviour of a family member or friend. The service is for people in Leeds and the surrounding area. You can refer yourself by calling 0113 388 6466 or emailing or using the referral form on the website.

They offer a range of short- and longer-term interventions, either over the phone, face-to-face or online. You may receive one-to-one support, or you may take part in group courses where you can meet others in similar situations.

Citizens Advice in Chapeltown

Chapeltown Citizens Advice offers appointments at their base and outreach at St Martins Practice, Belbrooke Surgery, Carlton Gardens GP Surgery and Meanwood Group Practice.

You can also access lots of helpful information on the Citizens Advice website.

Well-Bean Cafe (Touchstone House)

The cafe can offer emotional one-to-one support for up to an hour, support in a safe social space and practical support focusing on emotional health, wellbeing, loneliness and isolation. Refreshments and hot food are served every evening. Service is run by Touchstone and Leeds Survivor Led Crisis Service.

For professional referrals call 07760 173505

For self-referrals call 07760 173476

Leeds Survivor Led Crisis Service support groups

You can find a list of groups and when they run on the LSLCS website. Some groups are currently closed to new members, and for all groups you will need to meet with Patrick beforehand. You can contact Patrick by calling 0113 260 9328 or emailing

Dial House

For coronavirus updates go to

If you're finding it hard to cope - Dial House is a place you can go that's safe and homely, and have an hour of one-to-one support. It could be that you are going through a 'life crisis' - perhaps a relationship has broken down or you are worried about being homeless - or you could be experiencing problems with your mental health. Dial House has a family room, so parents can bring children with them. Taxis to and from the service are provided. Dial House is open Monday, Wednesday, Friday, Saturday and Sunday - 6pm-2am.

If you wish to visit, call 0113 260 9328 or text 07922 249 452 on the night you want to come.

Dial House takes referrals between 6pm and 7pm, but when they are very busy they stop taking requests – so please call as early as you can.

If it's your first visit, you can turn up at the door between 6pm and 7pm, though you may have to wait until 7:45 for support (due to meetings and staff breaks). However, it is better if you can phone in advance.

If you've been before please ring 0113 260 9328 or text 0792 224 9452 from 6pm on the night you want to request a visit.

West Yorkshire and Harrogate Suicide Bereavement Service

Call or email West Yorkshire and Harrogate Suicide Bereavement Service to find out how you can access group or individual support. The service can support you whoever you have lost – whether a friend, colleague or relative – and whether your bereavement was a few days ago or many years. You can also access the service by completing their self-referral form online.

People in Leeds can access support from the Leeds Suicide and Bereavement Service.

The Market Place

The Market Place has regular drop-in sessions when you won't need an appointment to see a youth worker and can get some support for any issue that's affecting you. If you want to come down with an adult they may need to wait outside or they can come back and pick you up later. If you're interested in accessing one-to-one support or counselling, you must first book an 'Intro session.' Intro sessions are limited – call The Market Place to find out more or come to a drop-in session. Intro sessions last 40 minutes and take place in private. They are your opportunity to find out about services and discuss what support you feel you need.

Safe Zone

If you're aged 11-17, Safe Zone is a place you can go that's supportive and relaxing. It's run by The Market Place and Leeds Survivor Led Crisis Service and is staffed by youth workers and counsellors who can offer around 40 minutes of emotional and practical support. There is also a social space where you can unwind for 20 minutes after your support session to use the facilities including games, crafts, food and drink.

If you're aged 16 or 17, you can either drop-in or refer yourself. The latest they can accept a drop-in appointment is 9.30pm.

If you're aged 11 to 15, referrals are needed. You can refer yourself that day or be referred by a parent/carer or professional. Safe Zone will need details of how you will get to and be picked up. 11 and 12 year olds will need parental/carer permission to attend.

Safe Zone will need to collect some basic information from you to ensure they can provide you with the best service and support. Referrals will run on a first come, first served basis.


Offering a confidential space with a trained professional to think about what you have been through and how to move forward in life. Appointments are on Thursdays, and both referrals and self-referrals are welcome. Email now to secure a place. You can download a poster about the service here.

Support after Rape and Sexual Violence Leeds (SARSVL)

The Rape Crisis Centre for Leeds offering support to all women who have been affected by sexual violence of any kind at any time in their lives. A volunteer (women only) will offer you confidential emotional support and can also help you explore your options.

Their Helpline is open:

  • Tuesday from 12-2pm
  • Wednesday from 6-8pm
  • Thursday 7-9pm

You can call them on 0808 802 3344.

The text and email helpline can be contacted at any time and they will be able to respond to messages during the helpline opening hours: Text 078 600 22 880 or Email

See updates on the SARSVL website for more details:

Do you carry a crisis card?

The Leeds Crisis Card is a credit card-sized fold-out leaflet which lists different services in Leeds that you can call if you are struggling to cope. You can pick one up at venues across the city including shops, cafes, restaurants and public buildings.

The information on the card can also be found on Leeds City Council's website.

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