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Feeling anxious?

Find out why and learn some techniques to help you cope.

Gingerbread

Gingerbread can help if you have children and are facing divorce or separation. They also run friendship groups.

Leeds Sexual Health

They can help if you are worried about HIV or if you think that you might have a sexually transmitted infection (STI), might be pregnant, need emergency contraception or if you have been sexually assaulted. You can also make an appointment online or chat live Monday to Friday 2pm-4pm. The website also has lots of useful information.

Horizons

The service offers free, independent advice and can help people in a range of difficulties. If you are having benefits, money or housing problems; worrying about having your electric or gas cut off; being sanctioned; experiencing domestic abuse, or, if you've spilt from your partner - this service can help. Call to book an appointment. Horizons also offers support advocacy services and workshops.

CALM - Campaign Against Living Miserably (freephone)

Alcoholics Anonymous (AA)

Call the AA to get support and advice for your alcohol use or someone else's. You can also get information about AA's “12-step" programme which involves getting sober with the help of local support group meetings. You can just turn up at a meeting. Find your nearest meeting group on the AA website.

Are you pregnant or a new parent?

Get information and support.

The Space

The Space is located near Leeds city centre where there is a mixture of social space, art and craft activities, education opportunities and peer support groups. Contact The Space to find out how to become a member. The Space is not a crisis service.

Engage Leeds

Engage Leeds can work with you to prevent homelessness and manage your tenancy - housing support workers will work with your needs and goals and support you in your own home or out in the community. Engage Leeds also offers specialist advice and support in a range of areas including benefits, employment, dementia and volunteering / peer support. You can self-refer to this service.

St Anne’s Resource Centre

If you are homeless or worried about becoming homeless you can drop into St Anne’s Resource centre for practical support and information including support with housing and benefit problems. St Anne’s also have shower and laundry facilities.

Leeds Domestic Violence Service

  • 0113 2460401 (local rate but staff can call you back to save you paying)
  • https://ldvs.uk/
  • Open: 24/7

Leeds Domestic Violence Service helpline is open 24 hours every day for confidential support, information and access to emergency accommodation for women and men experiencing violence, fear or abuse at home. If you are experiencing domestic violence and need somewhere to go, you can call at any time day or night.

Red Cross

Service is by referral only. Please phone - visits are by appointment only.

Dial House@Touchstone

If you are finding it hard to cope – it's a place you can go for emotional support and information. Dial House@Touchstone is a confidential service and all staff are from BME groups. Refugees and asylum seekers are welcome. Dial House@Touchstone is open Tuesdays and Thursdays, 6pm-11pm. Call 0113 249 4675 or text 07763 581 853 on the night you wish to request a visit.

St George’s Crypt Care Centre

The crypt is open 24 hours a day but during the day you can drop in to access support with housing issues and have some hot food which is served between 12-1pm. Open Monday-Friday 11am-3pm

Victim Support – Leeds office

You can drop into the office in Leeds city centre between 9.30am and 4pm any weekday if you need to talk to someone one face-to-face about any crime you have experienced, whether recently or in the past. This includes domestic abuse and sexual violence. All services are for both men and women. You do not have to have reported the crime to the police to access this service. If all support workers are busy when you arrive you may be given an alternative appointment on another day.

Quick self-help

Some things you can do to feel better now.

Forward Leeds

You can call Forward Leeds for advice, information and support if you are concerned about your alcohol use or drugs use or someone else's. You can also call to refer yourself or someone else to alcohol or drug services in Leeds or download a referral form from the website. You will then be invited to an appointment to discuss your needs before being assigned a case manager who will work with you to support your recovery.

Support after Rape and Sexual Violence Leeds (SARSVL)

  • 0808 802 3344 (freephone) or you can text 07797 803 211
  • http://supportafterrapeleeds.org.uk/
  • Open: Mo 18:00-20:00; Tu 20:00-23:00; We 18:00-20:00; Th 20:00-23:00; Fr 18:00-20:00; Su 14:00-17:00

A volunteer (women only) will offer you confidential emotional support and can also help you explore your options. As well as providing support by phone and text, SARVSL offer face-to-face appointments in a women-only safe space in the city centre. A volunteer will listen and help you talk about how you are feeling. Appointments can be made by telephone or email (but not text) and are available on Sundays, 2-5pm and Mondays and Wednesdays, 6-8pm.

SARSVL also offer counselling and advocacy to woman aged 18 and over who have experienced sexual violence at any time in their lives. These services can be accessed by emailing counselling@sarsvl.org.uk or advocacy@sarsvl.org.uk


Narcotics Anonymous (NA)

  • 0300 999 1212 (national rates)
  • http://ukna.org/
  • Open: Mo 10:00-00:00; Tu 10:00-00:00; We 10:00-00:00; Th 10:00-00:00; Fr 10:00-00:00; Sa 10:00-00:00; Su 10:00-23:00
Call the NA for support and advice for your drug use or someone else’s. Or you can just turn up at a local support group meeting - find your nearest meeting group on the NA website.

St Vincent's Support Centre

Its debt service is entirely confidential and has been awarded the Advice Quality Standard. Debt advisers give professional, personalised support and will help you look at how to increase your income and possible benefits and grants available to you. A drop-in session is open Monday 10:30 – 12:30, or call to make an appointment on 0113 248 4126.

Welfare Rights

You can contact Welfare Rights if you have got a problem with your benefits and need free, confidential and independent advice. Welfare Rights can also help you to complete a claim, or give you guidance and support when making an appeal.

You can call the advice line, make an appointment to see a welfare rights worker at one of the advice surgeries located in City Council one stop centres or ask about home visits if you will find it difficult to get to a surgery. You can find the times and locations of Welfare Rights surgeries here.

Citizens Advice

Find your local branch. You can ring the Leeds City Centre branch Monday to Friday, 9am-5pm or drop in from 9am-4pm.

You can also access lots of helpful information on the Citizens Advice website.

Leeds food banks

Food banks provide food parcels to people who are homeless or in need. You can find out more about food banks in Leeds on the Leeds Food Aid Network website and about where to find a food drop-in or soup kitchen.

The Samaritans helpline

From relationships to money, health or family troubles - you can talk about whatever is getting to you at any time of the day or night. You don't have to be suicidal to call.

Leeds Survivor Led Crisis Service support groups

You can download a weekly timetable of the groups . Contact Patrick before attending by calling 0113 260 9328 or emailing patrick.gatewood@lslcs.org.uk.

Carers Leeds

If you are an unpaid carer and want to talk things over – and need someone to listen - you can drop into Carers Leeds Monday to Friday, 9.30-3.30pm. Carers Leeds can give you information about available services and what you may be entitled to.

Citizens Advice Leeds Mental Health Outreach Advice Service

The service can give you advice on benefits, housing, immigration, employment and debt and can support you to understand your rights and help fill in forms. You will have an initial telephone interview and, if needed, a face-to-face appointment can be booked. Download a leaflet for more information about the service.


Money Buddies

Money Buddies offer a drop-in service throughout 29 centres in Leeds which support people to get help with a large range of money issues, including checking you are on the right benefits; dealing with loan companies; finding the best energy deal and opening a credit union account. A Money Buddy can also help you build up your confidence to deal with money issues yourself.

Visit the Money Buddies website for centre details and drop-in times.

Citizens Advice Appointments in South and East Leeds

Leeds Citizens Advice provides advice appointments in GP Surgeries, Libraries and other Community Centres in South and East Leeds. To use this service you must be registered with a GP Practice in the NHS Leeds South and East Area.

To access the service call: 0113 344 8367. You will have an initial telephone interview and if needed a face to face appointment can be booked. Download a leaflet to find out more about this service.

Yorkshire Mesmac

Call Mesmac Leeds office to discuss what services are available to support you including group and individual support. BME and asylum/refugee specific services are available. You can book counselling (one-to-one support) online on the Mesmac website. If you are worried that you have been exposed to HIV in the last 72 hours (3 days) you can speak to Mesmac to find out about PEP (Post Exposure Prophylaxis), a course of HIV medication. If you start taking PEP within 72 hours it may prevent you from becoming infected with HIV.

Ebor Garden Advice Centre (EGAC)

  • 0113 235 0276
  • http://www.egac.org/
  • Open: Mo 09:00-15:00; Tu 09:00-15:00; We 10:00-12:00; Th 09:00-15:00; Fr 09:00-15:00
You can contact EGAC for free, confidential and independent advice about debt. EGAC provides a full debt advice, legal advocacy, representation and casework service. Call to make an appointment or you can drop-in on Wednesdays at 10-12pm.

Positive Action for Refugees and Asylum Seekers (PAFRAS)

A drop-in for refugees and asylum seekers is held on Wednesdays between 10 am-1 pm. Everyone who attends a Pafras drop-in is offered a hot meal and snacks. One-to-one support is given by experienced staff and volunteers who can give advice and signpost to other services. People attending can also access mental health support, social and volunteering activities and food parcels.

Leeds Cruse Bereavement Care

Call the Leeds office to find out about bereavement services available in Leeds.

Cruse run a drop-in on the first and third Wednesday of every month 4.30pm-6.15pm at Robert Ogden Centre, St James Beckett Street Leeds LS9 7TF.

SMART Recovery

SMART meetings are open to anyone struggling with the problems of addictive behaviour. They are led by someone who is themselves in recovery and the purpose of meetings is to help each other through mutual support and open and confidential discussion. You can find your nearest meeting through the SMART Recovery website or by contacting them. Meetings are available in Leeds and also online.

Do you carry a crisis card?

The Leeds Crisis Card is a credit card-sized fold-out leaflet which lists different services in Leeds that you can call if you are struggling to cope. You can pick one up at venues across the city including shops, cafes, restaurants and public buildings.

Leeds Mental Health Drop-in

Mental health staff will be available to listen and offer advice and signposting. You can also get practical support with forms and phone calls and support to access other services.

You do not need to be a mental health service user to attend. Please note, the drop-in sessions are not for people experiencing a mental health crisis or those under the influence of drugs or alcohol. Sessions are run by staff from Leeds and York Partnership NHS Foundation Trust and Touchstone.

Download the poster for more information about times and locations.

Time to Talk counselling service

Coping with poor health, whether it's physical or mental, can be difficult for the person who is unwell as well as for their family or friends. Being ill for a long time can cause arguments and stress between family members or close friends, as people try to cope with the effects of an illness.

Talking about the problems can and does help, and Relate Mid Yorkshire is offering up to 6 sessions of free counselling to individuals, couples or families to help them talk about the problems and find a better way forward for the future.

This service is offered via webcam, and any device that connects to the internet such as a smart phone, a tablet or computer can be used. This service is currently for people in North Leeds.

GamCare (Helpline)

  • 0808 8020 133 (free from landlines, mobile phones and BT call boxes within the UK. Number does appear on itemised bills).
  • http://www.gamcare.org.uk/
  • Open: Mo 08:00-00:00; Tu 08:00-00:00; We 08:00-00:00; Th 08:00-00:00; Fr 08:00-00:00; Sa 08:00-00:00; Su 08:00-00:00

If a problem with gambling is affecting you or someone you know you can call GamCam for emotional support and confidential advice. Their expert services are confidential and non-judgemental. GamCare counselling provides a safe, confidential way for you to talk about your situation, either in person or online. The GamCam website has information about problem gambling and how it can affect your life.

Warmth for Wellbeing

To qualify for this free service offered by the Green Doctors at Groundwork in partnership with Care & Repair Leeds you must pay council tax to Leeds City Council and be able to fit at least one from each section below:

• Aged over 60.
• Pregnant or have children under 16 living with you.
• Have a disability or cold-related long-term health condition.

and

• Your household income is less than £21,000 per year.
• Receive any income-related benefits.

Happiness Cafe

Make new friends, try some calming colouring or other art therapy, take part in social activities or read a mood-boosting book.

DIAL LEEDS run these weekly sessions at their Leeds Hub for people with any type of physical or sensory impairment or long-term health conditions including mental health issues or learning disabilities/difficulties.

Please note, the drop-in sessions are not for people experiencing a mental health crisis.


The Market Place

The Market Place have regular drop-in sessions when you won't need an appointment to see a youth worker and can get some support for any issue that's affecting you. If you want to come down with an adult they may need to wait outside or they can come back and pick you up later. If you interested in accessing one-to-one support or counselling, you must first book an 'Intro session.' Intro sessions are limited – call The Market Place to find out more or come to a drop-in session. Intro sessions last 40 minutes and take place in private. They are your opportunity to find out about services and discuss what support you feel you need.

Al-Non Family Groups

Someone else's drinking can affect your life - be it a relative or friend. Al-Anon Family Groups hold regular meetings in Leeds where members share their own experience of living with alcoholism. Al-Anon does not offer advice or counselling, but members give each other understanding and strength. Search here to find a group.

When should I talk to my GP?

And how to prepare for an appointment.

Leeds Housing Options

They will do everything they can to help you stay where you are or find you another place to live. Leeds Housing Options Surgeries are also held at other locations, details can be found here.

You can find advice for what to do in an emergency (out of office hours) here.

Better Leeds Communities

You can talk to trained staff about a range of issues such as housing, debt and benefits. Better Leeds Communities is assured to the Advice Service Alliance Generalist Quality Mark standards. Please call to book an appointment.

York Street Health Practice

  • 0113 295 4840
  • Open: Mo 09:00-11:30; Tu 09:00-11:30; We 09:00-11:30; Th 09:00-11:30; Fr 09:00-11:30

You can drop in any week day between 9-11.30am to register with the practice – you won't need an address. You'll then be able to make an appointment to see a GP and access mental health and alcohol and drug use services offered by the surgery. Surgery is open 9am-5pm Monday to Friday (Thursdays 10.15-5pm).

Basis Yorkshire

  • 0113 243 0036
  • Open: Mo-Fr 09:00-17:00; Sa closed; Su closed

Basis can offer one-to-one support and help accessing other agencies or appointments, including making sure your voice is heard by other professionals. They work with you as long as you need it and offer peer support for girls and young women that no longer need one-to-one support. You can refer yourself or be referred, forms available online.

Women's Counselling and Therapy Service

Venues are in the city centre and in communities around Leeds. WCTS offer services for women, including transgender women, experiencing depression, anxiety, domestic abuse, relationship difficulties and enduring problems arising from past physical, emotional or sexual abuse. The waiting list is currently closed (check their website for updates to see when opens again). If you are interested in finding out more about any of the above, please contact the office.

St Vincent's Support Centre

Its debt service is entirely confidential and has been awarded the Advice Quality Standard. Debt advisers give professional, personalised support and will help you look at how to increase your income and possible benefits and grants available to you. A drop-in session is open Monday 10:30 – 12:30, or call to make an appointment on 0113 248 4126.

Leeds Suicide Bereavement Service

  • 0113 305 5803 (local rates)
  • http://leedssbs.org.uk/
  • Open: Mo 10:00-02:00; Tu 10:00-18:00; We 10:00-02:00; Th 10:00-18:00; Fr 10:00-02:00; Sa 18:00-02:00; Su 18:00-02:00

Call Leeds Suicide Bereavement Service to find out how you can access group or individual support, practical information and one-to-one counselling. The service can support you whoever you have lost – whether a friend, colleague or relative – and whether your bereavement was a few days ago or many years. You can talk to a specialist worker Monday to Friday 10am-6pm. The service runs a drop-in group – first Tuesday of the month 6pm-8pm at the Civic Hall Leeds. You can also access the service by completing their self-referral form online.

Leeds City Credit Union

If you do need to borrow money you can contact Leeds City Credit Union to discuss their affordable loans which are offered at fair rates of interest. The Union is a 'mutual' organisation and provides a range of savings plans and other accounts that help members save and manage their money. You can call Leeds City Credit Union or drop into one of their branches (details on the website).

Andy's Man Club

The club, which offers non-judgemental support, meets weekly (except for bank holidays) and is run by volunteers.

Well-Bean Cafe

The cafe can offer emotional one-to-one support for up to one hour, support in a safe social space and practical support focusing on loneliness, isolation, emotional health and wellbeing. Refreshments and hot food are served every evening.

You can self-refer to this service - please ring or text first on 07760 173476 if you would like to go to the cafe (each time). If you turn up without calling first you will need to be assessed beforehand and then asked to wait to see if you are allocated a place.

Professionals can refer on 07760 173505.

The cafe is open: Saturday, Sunday, Monday and Bank Holiday evenings 6pm-12am.

Sexual Assault Referral Clinic (SARC)

  • 01924 298954
  • Open: Mo 09:00-17:00; Tu 09:00-17:00; We 09:00-17:00; Th 09:00-17:00; Fr 09:00-17:00

If you are 16 or over and have been raped or sexually assaulted within the past seven days you can contact the Sexual Assault Referral Clinic. A crisis worker will discuss your options with you and, if you wish, can arrange for you to have a forensic medical examination. You do not have to report the offence to the police in order to access this service. Evidence gained from an examination will be stored by the SARC for up to seven years. If, in future, you do decide to report the incident to the police, SARC can help you with his process. SARC can also help you with accessing further support and healthcare. You can still access support and information if you do not have a forensic medical examination. Call to book an appointment or for further advice and guidance.

Leeds Asylum Seekers's Support Network (LASSN)

  • 0113 373 1759
  • http://lassn.org.uk/
  • Open: Mo 09:00-16:30; Tu 09:00-16:30; We 09:00-16:30; Th 09:00-16:30; Fr 09:00-16:30

Anyone can refer or self-refer to LASSN by phone or email. There is currently a waiting list for both Befriending and English at Home, and all referrals to our accommodation must come via PAFRAS or the British Red Cross.

The Ripple Pond

The Ripple Pond has a range of services that members can access. If you contact them by phone or complete their online form, they will take you through their simple and free membership process.

The Ripple Pond runs peer-led support meetings for any adult family member who feels they would like support. Meetings happen around the country, but not currently in Leeds.

They run a buddy system which puts members directly in contact with another local member. They also have an online forum for members to join in discussions and offer or seek support as and when you are ready.

Relate

Relate can offer relationship counselling to people in Leeds via telephone, webcam or email. Face to face counselling can be accessed at a centre such as Bradford, Keighley, Huddersfield or Hull.


LUU Mantality Society

The group offers an inclusive environment for men to be themselves, share mutual support and learn stress management techniques.

New Wortley Community Centre Men's Walking Group

Explore local places like Armley Mills, Kirkstall Abbey Bramley Falls Wood, Western Flatts Park and Leeds Canals with a friendly group.

Men in Sheds - Leeds (Morley)

The group is mainly for men aged 55 and over. Open Monday - Thursday 10-4pm.

Space2 Men's Groups in East Leeds

The groups offer the chance to socialise, share a hot meal each week and take part in relaxed activities. Groups are run in Gipton, Harehills, Seacroft, Chapeltown and Cross Green. Click here for times and locations.

Mantality magazine

Reaching out Men's group (LS28, LS12 and LS13)

The first step is an informal one-to-one chat to explain more about the group and answer any questions. The group gets together on Fridays at Stanningley Fire Station.

Dial House

If you're finding it hard to cope - Dial House is a place you can go that's safe and homely, and have an hour of one-to-one support. It could be that you are going through a 'life crisis' - perhaps a relationship has broken down or you are worried about being homeless - or you could be experiencing problems with your mental health. Dial House has a family room, so parents can bring children with them. Taxis to and from the service are provided. Dial House is open Monday, Wednesday, Friday, Saturday and Sunday - 6pm-2am.

If it's your first visit, you can just turn up from 6pm. If you've been before please ring 0113 2609328 or text 07922 249452 from 6pm on the night you want to request a visit (it's best to ring before 7.30pm if you can).

RETAS (Refugee Education Training Advice Service)

This includes connecting newly arrived asylum seekers with local volunteers who can help them settle in and engage with local services, ESOL classes, employability workshops and one-to-one guidance to help with accessing education and employment opportunities.

RETAS runs a drop-in session each week on a Friday 10am-1pm which supports people to find the right education and employment opportunities.

If you're new to RETAS, you should go to their Friday drop-in at their office on Roundhay Road to register, or call them on 0113 380 5630 to book an appointment.

Yorkshire Centre for Eating Disorders (YCED) weekly support group

This is a drop-in group and you do not need to have had a diagnosis to attend. Meets every Wednesday 5.30-6.30pm at the Newsam Centre, Seacroft Hospital. For more information download this poster.

Yorkshire Centre for Eating Disorders (YCED) monthly carers group

This is a drop-in group and meets on the first Wednesday of the month at 7-8.30pm and is run in partnership with the Leeds and York Partnership Foundation Trust (LYPFT) carers team. The person you are caring for does not need to have had a diagnosis for you to attend this group.

Improving Access to Psychological Therapies (IAPT)

IAPT offers therapies for mild Bulimia and Binge eating disorder. If you are over 17 years of age and registered with a Leeds GP, you can self-refer to the service through an online form.

Transition Guide for Refugees in Leeds

This guide provides help for refugees who have recently been granted leave to remain in the UK. If you have Refugee Status, Humanitarian Protection, Discretionary Leave or Indefinite Leave to Remain, this guide will help you understand what new rights and entitlements you have, and how to get them. It also has information about health, education, money and housing in the city and help in getting to know Leeds.

The guide has a tool to translate the website into different languages.

Mondays@Northpoint

The service can offer you time with an experienced therapist in a confidential space. Appointments are on Mondays from February 2019. Email mondays@northpoint.org.uk now to secure a place. Download a poster for more information.

How to register with a GP

There are leaflets about how to register with a GP if you're homeless, if you're a refugee or asylum seeker or if you belong to the gypsy, traveller or Roma community. There is also information about visitors from abroad seeking a GP.